At TygerOnline we take pride in our products.
Books & other products may be returned within 30 days for a refund or credit of the cost of the item. Shipping charges are not refundable as part of a regular return; we will only refund the cost of the item(s). If the reason for return is due to a mistake on the part of Rosschild; we will refund shipping in full.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
- Please Contact us to request a return.
- Pack the product(s) with sufficient cushioning to ensure that they are received in new condition.
- Enclose a copy of the original receipt to ensure proper credit.
- All Returns should be shipped back with Tracking – see disclaimer
- Refunds are made using the same method as original payment.
- Refunds will be issued once we have received the returned item(s).
- If Items Shipped without Tracking are Lost; we are not liable & a refund will not be issued.
- Damage during return shipping due to poor packaging will result in a discounted refund.
- Multimedia (PDFs) item(s) are non-refundable.
Last edited on 2023-04-02